Six intentional ways to build teams of everyday civility (and proactively erode toxic behaviors).

Authors

Mitchell Kusy PhD, Antioch University, PhD Program in Leadership and Change

Abstract

The article explores how can physician leaders improve individual, team, organizational performance by squashing toxic behavior. Topics include significantly in healthcare, they can negatively affect patient safety and the entire patient experience; and pediatric nurses surveyed reported a decreased ability to engage in critical thinking as a result of disruptive physicians.

Department

Leadership, Management & Business

Journal

Physician Leadership Journal

Volume

7

Issue

5

Publication Date

2020

Publisher's Page

https://www.physicianleaders.org/publications/journal

Document Type

Article

Recommended Citation

Kusy, M. (2020). Six intentional ways to build teams of everyday civility (and proactively erode toxic behaviors).. Physician Leadership Journal., 7 (5) https://aura.antioch.edu/facarticles/71