William Jacox, Ph.D., is a 2016 graduate the the PhD Program in Leadership and Change at Antioch University.

Dr. William Jacox [center] with Dissertation Committee Chair, Dr. Jon Wergin [right], and Dissertation Committee Member, Dr. Tony Lingham [right], at his Dissertation Defense, Seattle, January 2016.

Dissertation Committee:

  • Jon Wergin, Ph.D., Committee Chair
  • Tony Lingham, Ph.D., Committee Member
  • Anita Polite-Wilson, Ph.D., Committee Member
  • Bernard Curtis, Ed.D., External Reader


Delphi Method, teams, effective team coaching, organizational coaching, effectiveness, leadership, coaches

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The purpose of this dissertation was to identify and understand the key qualities and skills of effective team coaches. The results serve to educate and inform those aspiring to be organizational team coaches, those presently serving as team coaches, those developing curriculum to train team coaches, and those responsible for choosing and hiring team coaches for their organizations. Study participants were all experienced professional team coaches representing several states and a few different countries. The Delphi method was used, resulting in the emergence of consensus judgements of 15 qualities and 15 skills based on anonymous responses during multiple iterations. While the study does not claim to identify a set of characteristics that will ensure that a team coach will be effective in their professional practice, emphasis on those characteristics should enhance the professional development of aspiring and experienced team coaches alike. This dissertation is available in open-access at OhioLink ETD Center, and AURA: Antioch University Repository and Archive,


William Jacox, Ph.D.

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Bill is a seasoned director, facilitator, trainer, manager, and coach with substantive experience both as a practitioner and trainer in the fields of leadership development, staff development, team building, change management, team alignment, culture, engagement, and performance. With 20 years experience influencing others, providing strategic direction, and aligning learning programs to organizational needs, Bill loves to assist organizations and individuals in developing their leadership capacity. He has assessed, developed, and implemented leadership development programs within for-profit, not-for-profit, and higher education organizations. Developing and delivering high quality comprehensive learning strategies and programs to help organizations achieve their performance objectives is an area of professional practice that he is particularly passionate about. He lives in the San Fransisco Bay Area with his family, providing training and organizational development services to Alameda County.