Jerrid P. Kalakay, Ph.D. is a 2015 graduate of the PhD Program in Leadership and Change at Antioch University.

Dr. Jerrid Kalakay [Center], with Dissertation Chair, Dr. Mitchell Kusy[Right] and Committee Member, Dr. Elizabeth Holloway [Left] at the Dissertation Defense, Yellow Springs, Ohio, July 30, 2015.

Dissertation Committee

  • Mitchell Kusy, PhD, Chair
  • Elizabeth L. Holloway, PhD, Committee Member
  • Harriet L. Schwartz, PhD, Committee Member
  • MaryConwayDato-on, PhD, Committee Member
  • G. Thomas Lumpkin, PhD, External Reader


Critical Incident Technique, Social Entrepreneurs, Social Enterprises, Strategic Leadership, Social Value Creation, Social Change, Social Entrepreneurship

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As the number of social issues around the world increases, the need for well-prepared social entrepreneurs to solve and improve those issues also increases. Social entrepreneurs with determination and courage may very well succeed in bringing sustainable social change where others have previously failed. The entrepreneurs who choose to lead social enterprises are distinctly committed to improving society through the creation of social value in addition to wealth creation. The purpose of this study was to explore the incidents social entrepreneurs identify as critical to leading their enterprises. Nineteen United States Ashoka Fellows were interviewed. Participants reflected on the most impactful incidents they experienced in leading their social enterprises and the corresponding antecedents to and outcomes of those incidents. Critical incident technique research method and an emergent coding approach with a constant comparative method of analysis were employed to gain and analyze the data. Nine critical areas emerged from the social entrepreneur data. The critical areas are: Experiencing Beneficial Relationships, Experiencing Difficult Relationships, Founding of Enterprise, Leadership Transition, Experience of Losing Funding, Experience of Obtaining Funding, Recalibration of Enterprise, Recognition, and the Social Entrepreneurial Mindset. This study draws from literature in the following domains: social entrepreneurship, social entrepreneurial values, relational leadership, social change leadership, strategic leadership, and social value creation. The combination of these literatures with the findings of this study, provide a deep understanding of the critical incidents that social entrepreneurs experience in leading their enterprises. This dissertation is available in open access at AURA, OhioLink ETD Center,


Jerrid Kalakay, Ph.D.

Jerrid is an entrepreneur, educator, and change agent with a passion for assisting others in becoming the best versions of themselves. He believes that people create sustainable solutions to significant problems when they are fully a live and engaged. He has over 15 years of experience in leadership development, higher education, organization innovation, and change management. Jerrid is a co-founded of LeadUp Innovations, a development practice based in Central Florida where he serves as a Leadership and Change Engineer. In addition, he also serves as a Faculty member at Valencia College.

A recent graduate of the Doctoral program in Leadership and Change program at Antioch University, Jerrid has a Master’s Degree in Higher Education from Florida State University and two Bachelor Degrees in Management and Marketing from the University of North Florida.